Kindness

You good?

Have you ever worked within a space that your co-workers act as if you’re not on the same team? I’m sure most of you have experienced this or know someone who has. Unfortunately, its become a “norm” to expect this kind of behavior. Over the years I have learned to be passive with the rude and unwarranted conduct of others, but of course there are some that penetrate through. I’ve come a long way from shouting, cursing and standing up to make my point when treated this way...don’t judge me I was young. 

Not long ago I worked alongside a woman who initially greeted me with a hug and a smile upon my first day. That quickly changed by the fifth day, when a smile or look in my direction was nonexistent. I tried to think of what had changed...was my work not up to par? Nah, that wasn’t it, I know I’m great. Was I somehow offending her? Nah, that wasn’t it either. She stopped speaking to me directly with the exception of 5 or 6 times. Almost all of our communication was through a messaging system from the work email provider. This type of behavior went on until the day I stopped working with her- almost 6 months (life of a freelancer-thank God). Six months of one-way hostility.

I would think of how exhausting to must be to live in a space like that- all that energy that could be put elsewhere. It got to a point where she would send me emails to accuse me of not doing the work correctly cc’ing others or possibly bcc’ing (this is just a guess). Every single time she would make those accusations, my responses always proved her wrong. She assumed a lot and didn’t feel the need to further investigate if she was correct. So each time she would make herself look incompetent, which is ironic because that’s what she wanted for me. My final straw with her was when she sent yet another email with incorrect information and decided to try and chastise me- cc’ing the head of the department. I rebutted with facts laid out about how she must have the wrong information and stated all of the real facts in detail. She responded and took took off the head of the department on the chain, to apologize to me and suggest we work on a system that she can easily go off of. Sneaky right? Fully aware of her tricks I made sure to get the last word in and add the head of the department back to the email chain, so that they could see she was incorrect, once again. Sure that may be perceived as petty to some, but I refuse to have someone make me be out to be less than. I ended my email correspondence by telling her she needs a hug and offering to give her one, she clearly needed some positive energy.

I have not once understood the concept of putting others down to build yourself up. It doesn’t work and you can make yourself out to be a villian when there’s no need. You’ll not ever be high up enough that you can’t be knocked down, so be careful how you treat others. I don’t know what may have been going on in her life during that time, but it didn’t have anything to do with me. I do wish she would have spoken to me face to face as a woman, but when you’re a coward you hide. She seems to need some courage from the Wizard and a Super Soul Session with Oprah to figure out the source of her hostility. We can all continue to learn and do better and there’s nothing wrong with apologizing for behavior that we don’t want to represent us. Let’s have a moment of silence for all of the people we have come in contact with throughout our lives that need to sit down and have a coke and a smile.

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Old ad, timeless saying.

Salvation Army

Hopefully all or at least most of us donate clothes that are in good condition to shelters or organizations. I’ve been fortunate to work in the fashion industry for a long time, so there’s lots of items that are in great shape and need a better home than I could provide.  Therefore, I often drop off bags of clothes, shoes and accessories to Salvation Army, Goodwill or shelters.

A Salvation Army center is not far from where I live, so this is the main one I drop off to. There’s one woman that is always  at the donation area accepting product. She doesn’t wear a tag, so I’ll call her Lana. No matter the season of year, time of day or day of the week, Lana always has an attitude. The first time I went in there I thought maybe she’s just having a bad day, I understand how frustrating it can be. The following time I decided to drop off, I was met with an even worse attitude. Still not trying to give what I get, I met her with a smile and an even tone of voice. Last week was approximately my seventh time donating to that location and of course Lana was there with a scowl and a side eye on her face. I proceeded to hand her my bags and wait for her direction. In an annoyed tone she said “It’s just clothing right”? I told her yes there’s clothes and also shoes for men and women. She responded in the driest tone “so it’s not just clothes then”. Again, not wanting to give her the attitude she was giving me, I simply said “well no, you assumed it was just clothes without me telling you what was in the bags first”.  Lana’s upper lip snarled like Scar’s in the Lion King (watch it, if you don’t get the reference) and in the snappiest tone said “if you want an itemized list you do it yourself, I don’t have time and that’s not my job”. She turned and walked back into the donation abyss behind her. Not wanting the last of our exchange to be negative, I ended it by shouting to her back,  “try and have a good rest of your day”, before I walked out.

Whenever I encounter Lana I want to yell at her,  “If you hate something so much, why are you here”! Lana makes me see red every time she opens her mouth. It’s the Salvation Army! The meaning of salvation is deliverance from harm/ruin and the way she acts is the opposite- her attitude is harmful and it could ruin your day if you let it. We’ve all had crappy days due to whatever circumstances and then had to do our jobs, some of us are better at hiding it than others. Clearly Lana needs an acting class or something to figure out the best techniques to handle it. Don’t let the Lana’s out there who hate their jobs and give horrible customer service, negatively affect you, especially when you're doing something positive. Continue to work on your patience and compassion so you know how to react when met with someone like her. Although I may have wanted to snap back (and I almost did on more than one occasion), I wasn’t going to let her take me out of character. I know she’ll be in there the next time I decide to go, so until we meet again Lana...

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Go through your wardrobes and donate. It doesn't have to be just clothing, donate houseware and decorative items that are in good condition too!